FAQs

How does this SQA book improve on other books on the topic?

The recent publication of a new version of IEEE730 targeting Software Quality Assurance changes drastically the SQA requirements of organizations that follow best practice. While much of the content and practices of SQA remain the same over the years, a number of new standards, practices and examples were incorporated in this new book. For example, an organization will use the new version 5 of CobiT, ITIL v3 and the recent version of IEEE1028. As well a lighter ISO standard, the ISO 29110 is introduced for Very Small Organizations that develop software. Each organization will have to determine if the new guidance will benefit their specific situations but we have made an effort to put as much example as possible.

Is this SQA site and books really a radical change from recommendations of models like ISO9001 and the CMMi? We have already spent a lot of time and money following the guidance under these models and are confused as to how we should proceed and are concerned that this new investment will be a waste.

Rest assured: Your investment in ISO9001, CMMi and other standards like ISO27000 is well-protected as guidance from the current releases is incorporated in this book and web site. The SQA book is a complement to these standards and process models and extends your hands on approach of how to practically conduct SQA activities. The SQA book and website is easily understood and readily usable by the QA, Testing and process improvement staff as it complements a service-centric approach that aims to better align IT services with its business strategy.

Can only large organizations benefit from the SQA book recommendations?

Organizations of any size can benefit using the SQA book and website. It presents examples for very small software organizations to very large software organizations. But regardless of the size of your organization, success with SQA practices depends on the organization’s ability to make the business case for implementing quality as part of their daily activities. Some organizations can conduct SQA locally in a project while others involve their corporate or external QA groups. Others must secure executive commitment to conduct assessments and authorize the changes in practices proposed by this book.

What do you consider to be the biggest benefit from adopting SQA recommendations?

As you will read in our book, rework account for a large portion of the IT budget. It is a sleeping dragon. It is also important to reduce it and is key to customer satisfaction. SQA enables organizations to provide IT services that are better understood, more easily maintained and more cost-effective. It also leverages on your ISO and improvement activities.