FAQs

How does this SQA book improve on other books on the topic?

Recent publication of a new version of IEEE730 on Software Quality Assurance changes drastically the SQA requirements of organizations. While much of the content and practices of SQA remains the same over years, a number of new standards and practices were incorporated in this book. For example, an organization will use the new version 5 of CobiT, ITIL v3 and recent version of IEEE1028. Each organization will have to determine if the new guidance will benefit their specific situations but we have made an effort to put as much example as possible.

Is this SQA site and books really a radical change from recommendations of models like the CMMi, CobiT and ITIL? We have already spent a lot of time and money following the guidance under these models and are confused as to how we should proceed and are concerned that this new investment will be a waste.

Rest assured: Your investment in CMMi, CobiT and ITIL guidance is well-protected as guidance from the current releases is incorporated in this book and web site. The SQA book is a complement to these process models and extends on the SQA topic. The SQA book and website is easily understood and readily usable by the process improvement staff as it complements a service-centric approach that aims to better align IT services with business strategy.

Can only large organizations benefit from the SQA book recommendations?

Organizations of any size can benefit using the SQA book. It presents the very small software organizations to very large software organizations. But regardless of the size of your organization, success with SQA depends on the organization’s ability to make the business case for implementing SQA. Some organizations conduct self-assessment and do not involve corporate QA groups. Others must secure executive commitment to conduct assessments and authorize the changes proposed by the SQA book.

What do you consider to be the biggest benefit from adopting SQA recommendations?

Rework account for a large portion of the IT budget. It is a sleeping dragon. It is also key to customer satisfaction. SQA enables organizations to provide IT services that are better understood, more easily maintained and more cost-effective. It also leverages on your ITIL and CMMi activities.